Our goal is to make your sleep journey an easy one. We want to have you and your child drifting off into dreamland in no time. That is why we have created a team of infant and child sleep experts and certified sleep consultants to help you experience quick sleep success with your Baby Dream Machine™.
To be eligible for FREE Sleep Support, you must purchase a Baby Dream Machine™. Support period is 30 days, beginning on the date of delivery. Proof of purchase will be required to use our Sleep Support program.
To use, visit our Support portal or send us a message at firstname.lastname@example.org and a member of our Sleep Support team will get back to you and begin the assessment.
Before we can help you, you may be asked to complete and submit the 7-Day Sleep Log found in the User Guide that came with your Baby Dream Machine™, provide your child's age, current settings used on Baby Dream Machine™ as well as some other sleep related information.